Identified - The carrier has confirmed that their services are expected to be restored by July 2, 2025 at 7:00 AM ET. We are monitoring the situation closely.
Jun 30, 2025 - 21:56 EDT
Investigating - We are currently experiencing an incident affecting our integration with Canada Post. As a result, customers are unable to use Canada Post services across the following products: Returns, Shipping & Warranty.
Jun 30, 2025 - 21:45 EDT
Resolved -
We have resolved the underlying issue, and all new shipments will now display the correct status. Our team is working on updating the status of shipments that were previously incorrectly marked as “Delivered.”
Jun 24, 15:54 EDT
Investigating -
We’re investigating an issue where some USPS packages are incorrectly showing a “Delivered” status. Our team is working with the carrier to resolve this as quickly as possible. We appreciate your understanding and patience.
Jun 24, 15:05 EDT