Identified - The carrier has confirmed that their services are expected to be restored by July 2, 2025 at 7:00 AM ET. We are monitoring the situation closely.
Jun 30, 2025 - 21:56 EDT
Investigating - We are currently experiencing an incident affecting our integration with Canada Post. As a result, customers are unable to use Canada Post services across the following products: Returns, Shipping & Warranty.
Jun 30, 2025 - 21:45 EDT
Australia Post will be performing routine maintenance on their Shipping & Tracking Services on Friday, 1 August 1:00 PM to 2:00 PM UTC.
During these times, all Shipping & Tracking APIs will be unavailable, and all lodgement applications including Parcel Send, MyPost Business, and online Consumer Sending services will be unavailable.
Note: Services may resume earlier than the specified outage end times. Posted on
Jul 01, 2025 - 08:49 EDT
Australia Post will be performing routine maintenance on their Shipping & Tracking Services on Sunday, 3 August 12:00 PM to 3:00 PM UTC.
During these times, all Shipping & Tracking APIs will be unavailable, and all lodgement applications including Parcel Send, MyPost Business, and online Consumer Sending services will be unavailable.
Note: Services may resume earlier than the specified outage end times. Posted on
Jul 01, 2025 - 08:51 EDT
Resolved -
The carrier has recovered and is back to normal now.
Jul 2, 00:32 EDT
Update -
We are continuing to investigate this issue.
Jul 1, 22:31 EDT
Investigating -
We are currently experiencing an incident involving the ECMS carrier. ECMS carrier tracking is currently non-operational.
Jul 1, 22:29 EDT
Jul 1, 2025
Jun 30, 2025
Unresolved incident: Canada Post Integration Unavailable.
Resolved -
We have resolved the underlying issue, and all new shipments will now display the correct status. Our team is working on updating the status of shipments that were previously incorrectly marked as “Delivered.”
Jun 24, 15:54 EDT
Investigating -
We’re investigating an issue where some USPS packages are incorrectly showing a “Delivered” status. Our team is working with the carrier to resolve this as quickly as possible. We appreciate your understanding and patience.
Jun 24, 15:05 EDT