AfterShip Status

USPS - Active Shipments getting incorrectly marked as "Delivered"

Investigating - We’re investigating an issue where some USPS packages are incorrectly showing a “Delivered” status. Our team is working with the carrier to resolve this as quickly as possible. We appreciate your understanding and patience.
Jun 24, 2025 - 15:05 EDT

Public API Operational

Tracking Operational

Returns Operational

Shipping Operational

Protection Operational

Parser Operational

Commerce Operational

Members Operational

Address Operational

Warranty Operational

Personalization Operational

Admin Portal Operational

Tracking Operational

Returns Operational

Personalization Operational

Feed Operational

EDD Operational

Shipping Operational

Protection Operational

Green Operational

Email Operational

SMS Operational

Popups & Forms Operational

Reviews Operational

Page Builder Operational

Affiliate Operational

Couriers Tracking System Degraded Performance

Couriers Shipping System Operational

Support Operational

Third party services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

www.aftership.com Uptime

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Tracking API Uptime

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Returns API Uptime

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Shipping API Uptime

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Commerce API Uptime

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Personalization API Uptime

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Protection API Uptime

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Parser API Uptime

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Past Incidents

Jun 24, 2025

Unresolved incident: USPS - Active Shipments getting incorrectly marked as "Delivered".

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

Disruption in Klaviyo Metrics Delivery via Basic Integration

Resolved - Customers using the basic Klaviyo integration are currently not receiving metric data updates.
We’ll continue to provide updates as we approach resolution.
Jun 16, 10:59 EDT

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

High Latency for Public APIs [Stating time: 2025/06/12 19:00 UTC - Resolve time: 2025/06/12 22:00 UTC]

Resolved - All of our products have returned to normal. We are still monitoring any edge scenarios and resolve as observed.
Resolve time: 2025/06/12 22:00 UTC
Jun 12, 18:07 EDT

Update - All products are back to normal now and are operational apart from Returns and Feed. We are working on restoring Returns and Feed services as well.
Jun 12, 17:22 EDT

Update - We are continuing to investigate this issue.
Jun 12, 15:57 EDT

Investigating - Because the influence of the incident of the GCP cloud vendor, the latency of many of our Public APIs has increased.
Jun 12, 15:56 EDT

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.